This article gives a simple 5 step guide on how to embed Voxpopme into the Confirmit platform.
Step 1: Voxpopme Project creation
Step 2: Insert Voxpopme embed code into your survey
Now armed with your Voxpopme Project ID and Confirmit survey you are ready to incorporate the Voxpopme embed code.
First set up the survey page you would like to add your video question to.
Copy and paste in the whole embed code and html tag, below:
Step 3: Customize the embed code
- [Project ID] - the “Project ID” allows the capture widget to sync videos captured with the appropriate project in the your Voxpopme portal. To set your project id, replace the [Project ID] with the unique Project ID for your Voxpopme video project, eg. project_id: "2cdaf2b8f505682a10c602d56abe5b5a". See "Step 1" (above) if you don't have your "Project ID"
- [Language] - setting the country code will assure we have the right language for each video captured. This is important for transcriptions and translations. Voxpopme supports over 40 languages. The languages we support and their codes can be found here.
To set your language, insert the appropriate country code between the "" where [Language] is found. See below for an example.
Step 4: Appending Data
Ensure you are passing through additional data to the Voxpopme portal. We recommend at a minimum passing through a unique identifier for each respondent, like Respondent ID or User ID. Taking a look at the embed code above, you will see an area named 'additional_data'. Within this section, three examples of additional data have been added (First Name, Age and RespID). The name of the variable is shown on the left-hand side. The appropriate merge code for passing through additional data within the survey is added on the right. In the example this is displayed in square brackets, this will need to be replaced with the appropriate merge codes for your survey. For example the merge code for Respid in Confirmit may look like this '^f('RespID’)^'.
Simply replace the square brackets shown in the embed code above with the appropriate merge code for Confirmit.
Add in as much additional data as you would like to be passed through to the Voxpopme platform. Previous survey answers can also be passed through to the portal. To add a new piece of additional data you will need to first off add a comma at the end of last additional data line, then add a new line. On the new line, add in the name of the variable in single quotation marks (similar to the example above), next add a colon, and then add in the appropriate merge code for this additional data in single quotation marks. If this is a previous survey answer, the same merge code to pipe through previous survey answers within your survey can be used.
Step 5: Publish & Test
While testing the video capture and additional data passthrough for your survey, be sure to say “testing” in your video or cover your camera. This will let our QA team know to decline the video. Below are instructions on how to view the additional data in the portal, and how to see declined test videos to confirm data has passed through correctly.
View additional data in portal: To view the additional data in the project, click into your project and click the additional data button (see screenshot below). The additional data will show up beneath each response’s transcript.
View Declined Videos: If your test video is awaiting approval, you can skip this step and use the instructions above to view the additional data. If you don’t see your test video, it was likely declined by our QA team, which prevents the video from being sent for transcription. You can see these videos by using the Filter and setting Declined to True. See screenshot below:
Because the embed code will disable the 'Next' button within the survey until the respondent has successfully uploaded a video response, we recommend adding a technical difficulties option in case a respondent is unable to record a video or decides they no longer wish to record. Follow the instructions below to include this option:
We recommend adding in a checkbox question below the capture widget that states "I'm having technical difficulty or would no longer like to record". This should re-route the respondent to a text open-end question, allowing the respondent to move smoothly through the survey.
If you have any questions, please contact the Voxpopme team. When your survey is ready, share a test link with the Voxpopme team so we can ensure everything is working correctly.
Changing the Recording Time
By default, the widget allows respondents to record responses between 15 and 60 seconds. To change the minimum and maximum recording time capture widget please check with your contact at Voxpopme.
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Read our document for tips on how to gain higher conversion rates.