If you are having trouble logging into the Moments app, there are a couple of issues you could face when trying to log in.
If you are struggling to log into the Moments app, there may be a problem with your internet connection. Please exit the app and try again after a few minutes. Try to switch to another internet connection (from 3G to WiFi or vice versa).
Email login issue
Please check your email and password. If you don't remember your password, please reset your password.
If you have tried the above and are still unable to log in, please contact our help team by emailing firstname.lastname@example.org.